My order still hasn't been dispatched. Is this normal?

If all the products in your order were in stock at the time of purchase, or if your order exceeds £500, we will dispatch your order within 1 to 3 working days.

Otherwise, please check your order history in your account, where the restocking dates for each pre-ordered product are indicated. We will ship your order as soon as we receive all pre-ordered products.

If all restocking dates have been exceeded by more than 3 days and we have not notified you of a possible delay, please contact us for more information.