I wish to cancel one or more products

You can request to cancel one or more items in your order if it has not yet been shipped or prepared. Otherwise, you will need to return the item to us at your own expense upon receipt.

To request a cancellation: go to your account, select ‘My orders’ and then “Details”. Click on the ‘Make a complaint’ button. If the status of your order allows it, you will be able to select the ‘Cancel my order’ option.